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Privacy – What Data do we Collect?

[Updated on March 23, 2021]

We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website. For the sake of brevity, any personal information and personally identifiable information (such as name, company name, email id, phone number, IP address etc.) provided by you or collected by us, as a result of your use / access of the Website, shall be referred to as “Personal Information”.

If you wish to get in touch with us through the form available on our ‘Contact Us’ page, you will need to provide us with your name, the name of your organization, telephone number and e-mail address. If you wish to download a case study, you will need to provide your name and email id.

Social Media Platform- If you wish to subscribe to our blog, contact us through social media platforms such as LinkedIn, Facebook, Twitter etc. (“Social Media”), or share any content from our Website using the Social Media widgets available on our Website, we may get access to your personal information on such Social Media (such as your name, company name, email id, and phone). Rest assured that such information shall be used accessed maintained by us in accordance with the terms of this Privacy Policy. We also collect certain information on the way you use the Website, through third party tools / applications (such as Google Analytics and WordPress) that use cookies. This is done primarily to enhance user experience. Cookies are small encrypted files, that the Website transfers to the device through which you access our Website.

Google Analytics- This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the Website. The information generated by the cookies about your use of this Website are usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this Website your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. You can refuse the use of cookies by selecting the appropriate settings on your browser software. You can also prevent the data generated by the cookie and related to your use of the Website to Google and the processing of these data by Google, by clicking the following link (https://tools.google.com/dlpage/gaoptout), choosing the available browser plug-in and installing it.

WordPress and RMCOMM Intelligence Tools- these are content management tool, that use cookies. They allow us to capture your personal data such as your name, IP address, location, email id, time of visit, duration of visit, user message.

Accuracy of information- Please make sure that any Personal Information you share with us is accurate and upto date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.

What do we do with your Personal Information?

We use the Personal Information for the following purposes:

(i) to provide you information about our Services;

(ii) if we do engage in a business relationship, we may use the Personal Information to provide you such Services and to assist you in the event you need any additional support;

(iii) for creation or development of business intelligence or data analytics in relation to our Website and/ or the Services provided by us (for this purpose we may share the Personal Information with certain software or tools available online such as Google Analytics and, );

(iv) to manage our relationship with you;

(v) to provide you information that we may believe may be of your interest;

(vi) for internal record keeping; and

(vii) to comply with our legal or statutory obligations.

Whom do we Disclose your Data to?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/or providing the Services. Additionally, we use content management system such as RM Communications Intelligence tools and WordPress, where Personal Information collected on the Website is stored. All such service providers are committed to data protection, consistent with this Privacy Policy.

Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.

Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

How Long Do We Retain Your Data?

1 We endeavour to only collect Personal Information that is necessary for the purposes for which they are collected, and to retain such data for no longer than is necessary for such purposes. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the personal data and the purpose for which it was provided.

2 Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact info@rmcommpr.com

Our Security Measures

Your Personal Information is stored at the USA and Puerto Rico. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.

Links to Other Websites

Our Website may contain links to other websites/applications of your interest. The Services may also include aspects or features which can be accessed through third party platforms. Please note that we do not have any control over such other websites/applications and you will be accessing these websites/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/applications.

Limitation of Liability

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

Changes to this Policy

We may update this Privacy Policy from time to time. We shall provide you with an email notification indicating any material changes in the Privacy Policy. Additionally, you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.

Contact Us

If you have any questions or concerns or grievances regarding this Privacy Policy, you can email us at info@rmcommpr.com